We are incredibly proud of the world-class support that we provide our franchise partners. Some of the key supports include:
NATIONAL CALL CENTRE
As a Modern PURAIR Franchise owner, when your phone number (local or toll free) rings it will be answered by one of our amazing Sales Centre Agents located at our Head Office. The Sales Centre Agent has been trained to handle the front line, serve your customer, and convert inquiries to bookings on your schedule. You have access to all of the performance metrics for your phone numbers so you know how many calls you are getting, what percentage of calls are being converted to jobs, and if jobs aren’t booking – you’ll know why. Plus, you’ll have access to the recordings of every call. All of this means that you can spend your time doing what you need to do to build your business and have a great work/life balance without having to worry about if your phones are being answered or having to staff and manage the phones.
WEEKLY 1-ON-1 COACHING
As a Modern PURAIR Franchise Owner, you’ll get a weekly 1-on-1 coaching video conference call with one of our trainers. Through these calls you’ll do goal setting and review as well as addressing any challenges that you are facing in your business. This means you will never feel like you are left on your own without support.
INDUSTRY LEADING ONLINE TRAINING PROGRAM
Modern PURAIR Franchise Owners and their Staff have access to our industry leading online training program. This program includes the standard operating procedures for all aspects of the business and includes tutorial videos that demonstrate step-by-step how to do the job. This means that as your business grows, you will be able to easily train your team and track their progress through the training program.
FRANCHISE ADVISORY COUNCIL
The Modern PURAIR Franchise Advisory Council is made up of a combination of Franchise Owners and Head Office Team Members. The Franchise Advisory Council helps make decisions for the brand that has everyone’s best interests in mind.
Modern PURAIR Franchise Owners and their Managers come together for a conference once a year. At our Annual conference we have expert outside speakers, staff members, and franchise owners share best practices, strategies, and tactics to grow your business. We mix all that learning up with team building events and some parties that are truly unique and fun. Click here to see some of the highlights from our past conference.