What Questions Should I Ask When Choosing a Duct Cleaning Company?

Keeping your home safe and clean requires investing some time and money into maintaining it. One of your priorities should be cleaning air ducts, as poor air quality can have a serious effect on all household members.

There are many options for cleaning air ducts, however, and it’s difficult to be sure of what you should do. On the one hand, you could DIY your way around it, although this can have its consequences – you might overlook potential problems or cause them yourself, and spend much more money than you’d anticipated. On the other hand, you could (and should) call in the experts. But with so many duct cleaning scams, you can’t always know who to trust.

Let’s take a look at some of the most important information to gather and questions to ask before you choose the right company for you.

How Long Have You Been in Business?

The longer a company’s been in business, the more experience its workers have. If they’ve been around for a few years, their reputation probably precedes them, and you can easily check their references and take a look at how satisfied their previous clients were. It’s always reassuring when a company has a long list of satisfied clients.

What is Your Price Range?

If a price sounds too good to be true, you can bet it is. Unfortunately, some companies entice customers with extremely low quotes that turn into seriously high-end costs. Alternatively, they don’t do a complete job, and just leave you needing to hire them more often than should be necessary.

When a company gives you a quote that’s in the average price range, the chances are they’re serious and can do a good job.

How Much Time Will It Take?

The amount of time it takes to clean the air ducts depends on many factors. Typically, the process takes around 2 and a half hours. Even if you live in a smaller house it takes time to set up, clean everything thoroughly, and wrap up. So, anything less than 90 minutes is a red flag and you should avoid scheduling that company.

Are You Certified?

To ensure you’re hiring the right company, you should choose the one with a certification from the National Air Duct Cleaners Association (NADCA). NADCA has very strict requirements, and meeting them for a membership shows that the company means business. You’ll know they have high standards and will give you a high-quality service.

Do You Use Any Chemicals?

Air ducts are meant to protect you and your household members from harmful substances and pollutants, and cleaning them should put your health at no risk. Companies sometimes use chemical biocides to prevent future growth of mold and bacteria, but most often they just use negative pressure to pull the contaminants out of the air ducts.

Hire the Trusted HVAC Pros

Hiring a reputable air duct cleaning company will save you a lot of trouble down the road, and asking the right questions will let you know whether you’ve chosen the right company for you. Modern PURAIR® is Western Canada’s largest and most trusted provider of indoor air quality. We’ve been in the HVAC business for over a half century, and we’re proud of the valued relationships and repeat business we’ve earned from customers.

Contact us today to schedule your next air duct cleaning and experience the PURAIR® difference.